99ck believes gaming is purely for entertainment. Playing responsibly means knowing your limits, staying within your budget, and seeking help when you need it. We are committed to standing by you and ensuring a healthy, enjoyable gaming experience.
How 99ck helps ensure you play responsibly.
You decide how much you deposit. Set daily, weekly, or monthly deposit limits to make sure your gaming stays within your financial plan.
Set a daily time limit for your gaming sessions. Use our Session Timer to keep yourself within a set timeframe and maintain a healthy balance in your life.
If you feel your gaming is getting out of control, use the self-exclusion option. 99ck allows you to temporarily suspend your account for a set period of time.
99ck follows a strict age verification process. We are always vigilant in ensuring that no one under the age of 18 can access the platform.
Our specialist support team is always on hand for any responsible gaming concerns. If you are worried about yourself or a loved one, do not hesitate to reach out.
Review your own gaming history and stats. Seeing how much time and money you are spending gives you the clarity to make better decisions.
If you feel that you or someone you care about needs help, reach out to our support team today.
Responsible gaming means enjoying gaming in a way that does not negatively affect other areas of your life — such as family, work, or financial health. At 99ck, we believe gaming is a form of entertainment, and it should always stay that way.
Responsible gaming is not just about playing less — it is about playing smart. Knowing your limits, sticking to a budget, managing your time well, and taking breaks when needed all come together to create a responsible gaming experience. 99ck always wants you to play with joy and leave with joy.
Gaming is entertainment — not a source of income. Winning and losing are both a natural part of every game. Placing bigger bets to recover lost money is never the right call.
Uncontrolled gaming can sometimes lead to financial, psychological, and social problems. Research around the world has shown that gaming addiction is a real issue — one that can affect many areas of a person's life if not identified and addressed in time.
99ck cares about the long-term well-being of all its members. We want you to still be enjoying our platform five years from now — free from financial stress or mental strain. That is why responsible gaming is not just a policy for us; it is a core part of who we are.
Building responsible gaming habits is essential for protecting your relationships, career, and peace of mind. A mindful gamer always knows when to stop, how much is safe to spend, and when to ask for help.
If you or someone you know is showing any of the signs below, it may be time to take notice. These can be early indicators of gaming addiction:
Seeing one or two of the above signs occasionally is not cause for alarm. However, if multiple signs appear on a regular basis, do not wait — seek help.
99ck offers a range of practical tools to help you game responsibly. You can access all of these tools directly from your account settings:
Set a maximum daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately. To increase the limit, a 24-hour cooling period applies.
Set a cap on how much you can lose within a given period. Once that limit is reached, your gaming session will end automatically.
Set a maximum playtime for each gaming session. You will be notified when your time is up, and you can choose to end the session at that point.
If you need a short break, you can temporarily suspend your account for 1 to 30 days. You will not be able to log in during this period.
If you need a longer break, choose self-exclusion for a period of 6 months to 5 years. Once activated, this option cannot be reversed before the period ends.
If you wish to stop gaming altogether, let our support team know. We will permanently close your account and return any remaining balance to you.
Following the tips below will help you build responsible gaming habits and keep your experience enjoyable every time:
Set a budget in advance: Decide how much you are willing to spend before you start playing. Once you reach that amount, stop immediately.
Don't Chase Your Losses: If you lose in a session, avoid chasing losses by playing more. Save it for another day.
Do not play while under the influence: Gaming under the influence of alcohol or other substances impairs your judgment and makes it harder to make sound decisions.
Take regular breaks: Take breaks during long sessions. Stretch, drink some water, or catch up with family.
Do not make gaming your only form of entertainment: Keep up other hobbies and activities. Gaming should be one part of your life, not all of it.
Never play with borrowed money: Only play with money you can afford to lose — funds whose loss would have no impact on your day-to-day life.
Talk openly with the people you care about: Be open with family or friends about your gaming. Keeping it transparent makes it much easier to stay in control.
Check in with yourself regularly: Ask yourself from time to time — is gaming still something I enjoy, or has it started to feel like an obligation?
Acknowledging a gaming problem takes courage. If you feel that you or someone you know is facing problematic gaming, do not hesitate to seek help. 99ck is always here for you.
Our specialist support team is always ready to help with any responsible gaming questions or concerns. Reach out to us and share what is on your mind.
Consulting a mental health professional is the most effective step for dealing with gaming addiction. Various mental health service centers in Bangladesh provide this type of support.
Answers to the most frequently asked questions about 99ck's responsible gaming policy.