Legal & Usage Policy

99ck's Terms and Conditions — What to know before becoming a member

Please read these Terms and Conditions carefully before using the 99ck platform. They define the rights and responsibilities of both you and us. By registering or using the platform, you are considered to have accepted these Terms.

Last Updated: January 2026
Important Notice

These Terms and Conditions apply to all services on the 99ck platform. Terms may be updated at any time, and members will be notified of any changes.

Key Points at a Glance

The most important highlights of the 99ck Terms and Conditions, in plain language.

Age Restriction 18+

Only individuals aged 18 or above may create an account and play on 99ck. Accounts will be suspended if age verification fails.

One account only

Only one account is permitted per person. Creating multiple accounts is strictly prohibited and will result in all accounts being terminated.

Bonus Terms

All bonus offers come with specific wagering requirements. A required amount must be wagered before a bonus can be cashed out. Full details are available on the bonus page.

Payment Rules

Only approved methods may be used for deposits and withdrawals. KYC verification is mandatory at the time of withdrawal. Mobile banking and bank transfers are supported.

Responsible Gaming

We support responsible gaming. Self-exclusion, deposit limits, and cooling-off periods are available. Support is provided for problem gaming.

Legal Liability

All operations at 99ck comply with international gaming regulations. We believe in transparency and fairness, and enforce strict policies accordingly.

1General Terms and Acceptance

99ck ("we", "us", "the platform") is an online gaming and betting platform designed for players in Bangladesh. These Terms and Conditions ("Terms") apply to your use of our website, mobile application, and all related services.

By accessing these Terms or registering with 99ck, you confirm that you have read, understood, and fully agree to be bound by all of these Terms. If you do not agree, you may not use 99ck.

We reserve the right to modify or update these Terms at any time. Changes will take effect immediately upon publication, and your continued use of the account will be considered acceptance of the updated Terms.

2Account Registration & Eligibility

To open an account with 99ck, you must be at least 18 years old (or the legal adult age in your jurisdiction). By registering, you confirm that:

  • You are 18 years of age or older and legally an adult
  • You are legally permitted to participate in online gaming in your country
  • All information you provide is truthful, accurate, and complete
  • Creating multiple accounts is your responsibility to avoid, and it is strictly prohibited
  • Your account is for your personal use only and may not be used by anyone else

If you register using a false age or identity, we will permanently close your account and forfeit any winnings. This is a serious violation and may result in legal action.

Registration Details

To register, you will need to provide an email address, a strong password, and a mobile number. Keep this information confidential and do not share it with anyone.

3Responsible Gaming Policy

99ck puts responsible gaming first. We believe gaming is purely for entertainment and does not guarantee financial gain. You are responsible for managing your playing habits and making responsible decisions at all times.

99ck offers the following responsible gaming tools:

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits
  • Loss Limit: Limit your maximum potential losses
  • Time Out: Block access to your account for a set period of time
  • Self-Exclusion: Temporarily or permanently close your account

If you notice signs of problem gaming — such as excessive play, hiding losses, or difficulties with family or work — contact our support team immediately or reach out to a local support organization.

4Bonuses and Promotional Offers

99ck periodically offers various bonuses and promotions, including welcome bonuses, free spins, cashback, and referral rewards. Each offer has its own terms and conditions, which are clearly stated on the relevant promotions page.

Key Bonus Terms:

  • All bonuses apply to new players or specific eligible players only
  • The specified wagering requirements must be met before a bonus can be cashed out
  • Wagering means betting a set multiple of the bonus amount. For example, a 5x wagering requirement on a BDT 500 bonus means you must wager BDT 2,500.
  • Some games may contribute less towards the wagering requirement
  • Bonuses must be used within a specified period, otherwise they will expire
  • Bonuses and winnings may be restricted within your account
Bonus Usage Tips

Playing with bonuses is fun, but remember it is not your real money. Bonuses cannot be withdrawn unless the wagering requirements have been fully met.

5Payments, Deposits and Withdrawals

99ck supports multiple secure payment methods, including mobile banking, bank transfers, and e-wallets. All transactions are encrypted and fully secured.

Deposit Terms:

  • The minimum deposit amount starts from BDT 100
  • Deposits are processed instantly or within a few minutes
  • Your account must be fully verified (KYC)
  • Use only your own name and account when making deposits

Withdrawal conditions:

  • The minimum withdrawal amount starts from BDT 500
  • Full KYC verification is mandatory before any withdrawal
  • Withdrawals are typically processed within 24-48 hours
  • Withdrawals are returned to the same payment method used for the deposit (where possible)
  • No fees are charged for withdrawals
  • Multiple withdrawal requests can be submitted, but only one is processed at a time
KYC Verification

The Know Your Customer (KYC) process is a legal requirement and helps prevent fraud. Please provide a national ID or passport along with proof of address.

6Platform Usage Rules

While using 99ck, you must comply with all applicable laws and use the platform for lawful purposes only. The following activities are strictly prohibited:

  • Creating or maintaining multiple accounts
  • Using another person's account or sharing your login credentials with others
  • Uploading or publishing content on the platform that is offensive, illegal, or disruptive
  • Attempting to defraud, hack, or disrupt the gaming system
  • Accessing the platform using automated tools or bots
  • Harassing or threatening other users
  • Posting spam or advertisements
  • Infringing the intellectual property rights of the platform

7Violations and Account Suspension

If you violate these Terms and Conditions, 99ck may take the following actions:

  • Temporary or permanent deactivation of your account
  • Forfeiture of funds from your account
  • Cancellation of all winnings
  • Permanently banning you from using our platform
  • Filing complaints with relevant authorities and law enforcement agencies

For particularly serious violations (such as fraud, multiple accounts, or illegal funding):

  • Permanent forfeiture of the account and all funds
  • Legal action and potential criminal charges
  • Reporting to regulatory bodies

8Privacy and data security

99ck takes the privacy and security of your personal and financial information very seriously. All data is protected with 256-bit SSL encryption and stored on secure servers.

We share your data only:

  • To fulfill legal obligations
  • To address fraud and security threats
  • With payment processors and our service providers
  • With your explicit consent

Keep your password and login credentials confidential and do not share them with anyone. You are responsible for all activity that occurs on your account.

Security Tips

Use a strong password, change it regularly, and never reuse it elsewhere. Do not enter your credentials through suspicious email links or pop-up forms.

9Limitation of liability and legal rights

Unless otherwise required by law, the 99ck platform is provided on an "as is" basis with no warranties of any kind. We are not liable for any direct, indirect, incidental, or consequential damages.

These Terms and Conditions are governed by the laws of Bangladesh.

10Contact and Dispute Resolution

If you have any questions about these Terms or need to resolve a dispute, please contact our customer support team:

[email protected]

We typically respond to all inquiries and complaints within 24 hours.

Frequently Asked Questions

Find answers to the most common questions about these Terms and Conditions here.

No. Under 99ck's Terms and Conditions, only individuals aged 18 or above may register and play. This is both a legal requirement and part of our responsible gaming commitment. If we find that a member is under 18, their account will be permanently closed.

No. Only one account is permitted per person. Creating multiple accounts is strictly prohibited and constitutes a violation of our Terms and Conditions. If multiple accounts are detected, all accounts will be suspended and all funds will be forfeited.

Wagering means you must place bets a specified number of times before you can cash out a bonus or bonus-plus-deposit amount. For example, if you receive a BDT 500 bonus with a 5x wagering requirement, you must wager the equivalent of BDT 2,500 (500 x 5). Only after meeting this requirement can you withdraw the bonus and any associated winnings.

Withdrawals are typically processed within 24-48 hours, provided your account is fully verified. Bank transfers may take an additional 1-2 business days on the bank's end. Mobile banking withdrawals are generally faster.

Notify our customer support team immediately. Email us or reach us via live chat. You should also change your password right away and alert your bank or mobile banking provider. We will help secure your account and investigate any unauthorized activity.

Yes. Go to your account settings and select the "Self-Exclusion" option. You can choose a 7-day, 30-day, or longer temporary suspension. Your account will be completely inaccessible during that period and no transactions can be made. It is a great way to take control of your gaming habits.

Have you read and agreed to these Terms?

Join 99ck today and become part of a community of thousands of players. Claim your welcome bonus, play 500+ games, and enjoy everything you love.

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